Login help


There are a number of reasons why you might be unable to log in . These are :


1.0 Wrong Username and Password Combination

You must enter the correct username and password combination to log in . Please note that all usernames and passwords are case sensitive . If you have misplaced your password :

2.0 Problem with your computer cookie settings

Cookies are Small data files written to a user's hard drive by a web server. These files contain specific information that identifies users . To adjust your cookie settings , please follow following instructions

  • Within Internet Explorer browsers, go to:
  • Internet Options (this will open a tabbed dialog box)
  • Select the Privacy tab
  • Click Advanced
  • Ensure Override automatic handling of cookies is selected
  • Ensure First Party Cookies are Accepted and
  • Ensure the Always Allow Session Cookies box is ticked

Within Firefox browsers, go to:

  • Tools and select Options
  • Select the Cookies tab
  • Ensure Allow sites to set cookies checkbox is ticked
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